PokerStars

SOFTWARE 8/10
LIQUIDITY 10/10
SIGN UP BONUS 8/10
DEPOSITS/CASHOUTS 9/10
SUPPORT 8/10
PROMOTIONS 10/10

Pokerstars are the largest online poker site in the world, eclipsing every other operator in the marketplace.
Founded in 2001 by the Scheinberg family under the name Rational Enterprises, Pokerstars was originally a Costa Rican company however the company is now based in the Isle of Man.
Pokerstars is licensed and regulated by the Isle of Man Gambling Supervision Commission and also holds an Italian Licence which is administered by the Amministrazione Autonoma die Monopoli di Stato (AAMS).
Since it’s launch in 2001, Pokerstars has grown into the worlds largest online poker site with over 100,000 players playing simultaneously a regular occurrence at the site.
The site grew exponentially in 2003 when amateur poker player Chris Moneymaker won an online satellite for the World Series Of Poker in Las Vegas online at PokerStars.
Even though Chris Moneymaker had never actually played poker in a casino ever before, he made history by winning the $10,000 buy in WSOP Main Event and collecting $2.5 Million dollars.
This win changed the landscape of poker world wide as it was the first time that two things had happened; firstly an amateur winning the Main Event and secondly the first time a player won the WSOP Main Event that had qualified via satellite online.
Pokerstars is affiliated with some of the most successful offline poker tours in the world and offer players that play online chances to qualify for these events for very small amounts via their extensive satellites with buy-ins for as little as $1.
Pokerstars is the exclusive sponsor of the European Poker Tour (EPT), Australia New Zealand Poker Tour (ANZPT), Asia Pacific Poker Tour (APPT), Latin American Poker Tour (LAPT), Italian Poker Tour (IPT), UK & Ireland Poker Tour (UKIPT), France Poker Series (FPS), Russian Poker Series (RPS) and the Estrellas Poker Tour. Pokerstars also run offline events at their Macau poker room based inside the Grand Lisboa Casino in Macau under the banner of Pokerstars Macau.
When looking for a place to play online poker you really can’t go past the worlds biggest and PokerStars are just that.

SOFTWARE – 8/10 Pokerstars has some of the best software in the online poker market.
The sheer number of concurrent players playing online poker at Pokerstars means that they must have great software, and this is certainly the fact. When it comes to online poker software,
Pokerstars holds the official world record for the number of players in one online poker tournament when in December of 2009 they held a $1 buy-in tournament that had 149,196 players participate.
This type of event just highlights how solid the Pokerstars interface is, and when your the number one online poker site, you have to have solid online poker software.
Miller’s Guide rates the Pokerstars software as one of the best in the business and as such gives it a 8/10.
Pokerstars software caters to both PC users and MAC users and has a fully downloadable client for both platforms.
When Pokerstars was launched in 2001, they quickly became synonymous within the poker world as the home of online poker tournaments.
The soon developed a niche with their large Sunday online poker tournament which today is known as The Sunday Million.
The Sunday Million is the longest running, biggest online prize pool tournament in the world and can only be found at PokerStars. Read our Miller’s Guide Pokerstars promotions review for more info.
LIQUIDITY – 10/10 Liquidity is defined as the number of active online players playing at a particular site.
To make matters easy for you, Miller’s Guide has rated the player liquidity at PokerStars as 10/10.
Anyone else who tells you differently is simply pulling your leg.
Pokerstars has more players playing online poker than any other site in the world, simple.
The number of people who play online poker at Pokerstars is greater than the combined number of players from the 2nd, 3rd and 4th biggest sites all combined.
That’s how many people play online poker at Pokerstars.
If you are looking for seemingly endless game selection, unlimited choices for tables, any limit, any game, then the sheer liquidity at Pokerstars virtually guarantees that there is a game waiting for you there.
When you are ready to play with the biggest, then Pokerstars is where you will need to be.
Some players prefer to play at the smaller sites that have less liquidity, but that is merely a preference, and everyone should have an account at Pokerstars even if it’s simply for their great promotions and massive liquidity.
SIGN UP BONUS – 8/10 The sign up bonus at Pokerstars is one of the biggest in the business.
For all new players to their site, they will provide them with a 100% deposit bonus up to $600 USD.
This deposit bonus is a strong offer and one that any serious poker player should consider. In oder to take advantage of this great offer, simply create yourself a new Pokerstars player account using the exclusive Miller’s Guide Register now button or simply click any PokerStars banner on Miller’s Guide and you will be directed to download the unique PokerStars software.
Once you have done this, create yourself an account and then make your first deposit.
If you are not able to deposit the full bonus amount offered ($600 USD) don’t worry, Pokerstars allows you to make up to three deposits over a period of 90 days in order to take full advantage of their sign up bonus.
Players unlock their sign up bonus in a similar fashion to all other online poker sites, and that is by playing in real money games online.
When you play for real money online poker at Pokerstars you earn VPPs (VIP Player Points). Players unlock their bonus once particular milestones are met within the PokerStars VIP program.
For example, to unlock the sign up bonus offered by Pokerstars, you must earn 17 VPP’s for every $1 USD in bonus money.
If you earn 170 VPP’s, then Pokerstars will unlock $10 in bonus dollars. It should be noted that Pokerstars will unlock deposit bonuses in increments of $10, so you will need to earn 170 VPP’s for every $10 USD you are looking to unlock.
Pokerstars have different levels of bonuses for other currencies, and you can check your status in the Pokerstars cashier once you download the client.
DEPOSITS/CASHOUTS – 9/10 Making a deposit at Pokerstars couldn’t be easier.
Pokerstars offers their players a multitude of options when it comes to depositing on their site.
The number of options available to Pokerstars users to deposit and cashout is simply staggering.
The choices are simply too great to list here in this review, but let it be said that if you can’t find a way to deposit into Pokerstars, then you really aren’t trying too hard.
In regards to deposits and cash outs, Miller’s Guide rates PokerStars as a 9/10, the highest rating across all online poker site reviews.
One of the main reasons for this, is that Pokerstars are feverishly paranoid to protect their players when it comes to player balances and player deposits.
Pokerstars understand that players deposits online are sacred to them, and as such they aim to provide peace of mind to their customers with their unique player account segregation system.
At Pokerstars, all players monies are held in segregated bank accounts that are managed by a leading European bank.
Pokerstars ensures all players that none of their funds are ever used for operational expenses.
This financial set up is part of the licensing arrangement with the Isle of Man Gambling Supervision Commission and one that makes playing online poker at Pokerstars one of the safest options in the world, if not the safest.
For Australian based Poker Stars members, below are the deposit options Visa, MasterCard, EntroPay, NETeller, WebMoney, Moneybookers, Online Bank Transfer, INSTADEBIT, Ukash, ClickandBuy, Direct Bank Transfer, Cheques, Wire Cashouts, Fast Deposits.
One of the key benefits to playing online poker at Pokerstars is the Fast Deposit option.
This feature allows players who have previously set up a payment method in the client to directly make deposits while remaining at the virtual tables.
This feature means that players don’t need to miss a hand and can simply process their payments while sitting at the table and don’t need to open separate windows.
This invaluable feature is great for when players are playing multiple tables with multiple screens open at the same time.
If you are still having issues making your first deposit online at Poker Stars, then Pokerstars offers a unique feature to their customers.
For those that are having issues making their first deposit, Pokerstars has introduced the Deposit Assistance Department.
The Deposit Assistance Department (DAD) is designed to help players who are having difficulties making any type of deposit.
If for some reason or another your deposit is declined or refused players at Pokerstars can now request live support.
If you do not see the live DAD pop up, simply send an email to dad@pokerstars.com , with ‘Chat Request’ in the subject line and remain logged in to the Poker Stars client.
You will soon see a live pop up chat window with live support ready to assist you.
Deposit Assistance is currently available in English, Spanish, French, Italian, Russian, Dutch, and Portuguese.
When it comes to cash outs, Pokerstars offers more methods than any other online poker site.
The method used to cashout will often depend on the method used to initially deposit.
As is the case with deposits, the number of options available to players online at Pokerstars is simply too many to list here, but the most common methods for cash out are as follows: Pokerstars has a 48-hour delay on all cash outs requested from your last deposit, this is to protect against collusion and fraud, and is industry best practice and completely normal. If you have just made a deposit and are looking to make a cash out, it is suggested that you wait at least 48 hours before requesting it, as this will speed up the process for you.
If you made your initial deposit onto Poker stars using an e-wallet such as NETELLER, Moneybookers and ClickandBuy, the cashout will appear in your account within a few minutes.
f you are attempting to make a cashout to to an e-wallet that is above the total amount deposited, you will need to wait 72 hours for it to be processed.
For Pokerstars customers looking to Cashout via CFT eligible VISA or EntroPay cards, these requests will be sent for processing within 72 hours.
Players should allow for 3-10 business days after your cashout request has been processed for the funds to appear on your statement.
The most popular cash out method for Pokerstars players is the Direct Bank Transfer. This type of cashouts will be sent for processing within 72 hours and players should allow anywhere from 3-5 business days for the funds to appear in their bank account.
Similar to Direct Bank Transfers, Wire Transfer cashouts are also a very popular method of cash out. Wire Transfer cash out requests also take 72 hours for processing and then the funds should be credited to players within 2-5 business days.
Player can also request a USD checks, however this method of cash out is one of the slowest to process and players can expect to receive the checks within 15 business days for any check under USD$1,000.
For Non-USD checks that are over USD$1,000 Pokerstars will deliver these via courier and players can expect to receive these within 7 business days.
In special cases, additional information may be required for a cashout to be processed, this is standard in the online poker business and players have nothing to be concerned with when sites such as Pokerstars request things such as proof of residence and proof of identity such as utility bills or passport scans.
SUPPORT – 8/10 When it comes to support, Pokerstars offers some of the best in the business and they pride themselves with a dedication to resolving any issues within a timeframe of 24 hours, no matter what the problem.
The way Pokerstars interacts with their clients is almost exclusively via email support.
EMAIL SUPPORT – 24 hours a day 7 days a week support@pokerstars.com If you have the Pokerstars client open, you can use the in client Help feature to submit your query.
Simply click the link HELP within the client then select CONTACT SUPPORT FORM. You will then be prompted with a pop up form that will allow you to outline your query in more detail.
Although Pokerstars does not offer live support outside of their Deposit Assistance Department, their email support is legendary in the online poker playing community as being the most efficient in the business.
They really do respond to customers in a very timely manner, and it is very rare that customers won’t have their problems dealt with in a timely manner when playing online poker at Pokerstars.
PROMOTIONS – 10/10 When your looking for a place to play online poker, promotions are often one of the things that players look for.
The good for Pokerstars members is that they offer some of the best promotions in the market.
As such, Miller’s Guide has given Pokerstars the highest rating possible for promotions in the category, a full marks 10/10.
When it comes to poker promotions, Pokerstars stands alone with their offering.
If you are looking to qualify for an offline event anywhere in the world, then Pokerstars has you covered being that they are the offline satellite kings running offline events virtually every calendar day of the year somewhere across the world.
No matter what type of online poker you play, Pokerstars has a promotion that will suit you.
While there are too many Pokerstars promotions to list, Miller’s Guide has listed the most popular promotions below as a simple overview for players looking to enter the world of online poker.

POKERSTARS VIP PROGRAM When it comes to rewarding VIP players, Pokerstars leads the way with their VIP program.
From a very early beginning, Pokerstars were the very first online poker site to reward their players with a rewards program, and today the program is famous amongst online poker players as being one of the best in the business.
All players who play real money online poker at Pokerstars earn FPPs (Frequent Player Points) and VPPs (VIP Player Points) ▪ VPPs are used to determine your VIP level on a monthly and yearly level. VPPs reset each month on the 1st of the calendar month and yearly VPPs reset on the 1st of January of every year. VPPs are simply a counter tool and are not redeemable for anything. ▪ FPPs have actual value and can be redeemed for cash, entries into tournaments or to purchase items from the VIP store.
Each time you earn a VPP you also earn one or more FPPs depending on your VPP level. Pokerstars has the following VPP levels. ▪ Bronzestar ▪ Silverstar ▪ Goldstar ▪ Platinumstar ▪ Supernova ▪ Supernova Elite Each level of VPP has different benefits, but to achieve the level of Supernova Elite, you have to play an absolutely incredible number of online poker in order to achieve this level.
Once you get there however, Pokerstars makes sure that you are rewarded adequately.
Check out the VIP store or VIP status within the Pokerstars client to check your level and to see what is required to take you to the next level.

WORLD CHAMPIONSHIP OF ONLINE POKER (WCOOP) The World Championship Of Online Poker (WCOOP) is the largest most prestigious online poker series in the world, and is exclusive to PokerStars.
The WCOOP has been running since 2002 and features a series of online tournaments with buy-ins ranging from $109 all the way up to $10,300.
In 2010, the WCOOP smashed all online poker records for online poker tournaments with an incredible $63,157,150 in prize money being awarded over a period of 23 days and 63 online poker events.
The main event of the WCOOP is a $5,200 USD buy-in event and in 2010 the WCOOP attracted 2,443 entrants creating a prize pool of $12,215,000 and an incredible first prize of $2,278,097. This payout was not just big, it was massive and was one of the biggest ever payouts for a poker tournament, both online and offline.
In 2010 it was Tyson ‘POTTERPOKER’ Marks who took down the first place finish and the record payday of $2,278,097 USD.
The 2011 WCOOP is set to break all records once again, and features 62 events over 23 days.
The first event will begin on the 4th of September and the final event will start on the 25th of September.
You can qualify for any of the WCOOP events by playing in online satellites through the Pokerstars client, or simply buy-in directly.
Online satellites are a very popular option for most players, and players can begin their quest for WCOOP Main Event glory for as little as $7.50 or 500 FPPs.
SUNDAY MILLION The Sunday Million is the largest weekly online poker tournament in the world.
Each week, Pokertstars hosts the $215 buy-in $1,000,000 guaranteed prize pool event online at Pokerstars.
The Sunday Million runs every Sunday and starts at 14:30 ET. The Sunday Million has been running since March 2006 when the first ever Sunday Million winner was crowned.
The Sunday Million averages over 7000 players, so make sure you get yourself comfortable when looking to play this weekly grind.
In 2011, the Sunday Million celebrated it’s five year anniversary with a truly spectacular online poker event.
On March the 6th 2011, 59,128 players participated in the biggest Sunday Million of all time and generated a prize pool of $11,825,600 USD. Qualifying for the Sunday Million couldn’t be easier, and players can take a shot at the big bucks for as little as $2.20 or 400 FPPs each week via online satellites that run all week.